Engaging business and IT partners through tested development processes should produce robust business systems designed for users, by users.
However, long established industry statistics provide evidence to the contrary, with north of 60% of projects absorbing more budget, taking more time, and achieving only a fraction of the business capability needed. Many organizations provide business stakeholders with expressly what they're asking for, only to find that the systems fail to meet their needs.
Factor_UE user experience and user interface experts provide an opportunity to buck the project failure trend by driving user acceptance and consensus before you build.
Every software investment has one business requirement in common: make people more productive. Yet many business systems today provide users with little more than additional paperwork.
In these input-focused systems, most software users work around, rather than with, the systems that are supposed to be helping them. A system that requires "workarounds" ends up making people less efficient and negates the benefits of centralized software.
Factor_UE works with your organization to deliver systems that are invaluable to your employees.
Training time takes your team members away from their jobs, reducing your competitive advantage. Even with extensive, and expensive, training and help systems, users often take months to gain even basic proficiency with the software they need. After the initial training is completed, they continue to learn by distracting their coworkers or calling the support desk.
As a result, team members become frustrated that they can't perform their job duties; perhaps they will leave, certainly efficiency gains are lost. The business will call for a major overhaul, a re-write, or stop using it altogether.
Factor_UE's user interface experts get your employees up and running right away.
User experience flaws contribute dramatically to the lifecycle costs of business systems. In fact, these defects contribute, on average, up to 7 months of additional costly development, simply because the systems fail to deliver the business value that is expected.
Imagine instead your project results in a new strategic business system that meets or exceeds business goals before developers begin coding. It requires minimal training for your clients to achieve proficiency, leaves your help desk on the phone with someone else's project outcome, and rolls out ahead of schedule - leaving release 2 free to add even more capability.
Factor_UE's expertise in the design of software that works for people can deliver on release 1.
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Objectivity in Usability
In software design and development projects, usability testing provides an outsider view, acting as a defense against the preconceptions, personal interpretations, preferences, and interdependencies of the business and design teams.
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Services Please...
There are some great things happening these days – things are looking up. We are witnessing a great convergence of technologies, one that is more than just interesting or cool. This new convergence finally provides me with the tools – indeed the liberty – to work freely with my business clients without treading on the domain of my IT partners.
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Factor_UE is a group of experienced software design, development, and usability professionals dedicated to creating custom software and web-enabled applications that are effective, efficient, and flexible for your business.
We craft quality user experiences using a combination of business insight, innovative interface design, and technology expertise including Adobe AIR, Flex, Microsoft WPF, SilverLight, XHTML and JavaScript.
Located in Minneapolis, MN, Factor_UE partners with local, national, and multi-national clients in industries ranging from retail to heavy manufacturing. We develop solutions for desktop, touch-screen, web, embedded, and mobile devices.
Whether you need help with strategic planning, turning your business requirements into an innovative user interface, rapid prototyping, or full development we partner with you and your team to create exceptional results.